| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
5.0 / 5
sheldon [madera, US]
on 14/08/2009
(Solo leisure traveller)
every thing was very good except as noted in bad points
The sunny side up eggs where prepared in advance, and had become hard. Should be prepared to order.
Overall: very pleasant (108779992)
4.9 / 5
Patrick [Co Cork, IE]
on 02/04/2009
(Mature couple)
Excellent staff, courteous and friendly
Felt that internet access was too expensive and should have been offered free or at a much reduced rate
(107413570)
1.4 / 5
Anonymous
on 09/02/2009
(Young couple)
close to heathrow
very unhelpful staff who didnt explain procedures and was not interested in customer service
Overall: Would not stay here again (107824771)
3.9 / 5
Anonymous
on 17/12/2008
(Solo leisure traveller)
(107527751)
4.6 / 5
Anonymous
on 13/07/2008
(Solo leisure traveller)
Staff were friendly and efficient. Making one feel at ease and welcome. Room was comfortable and cosy.
Error on bill which was rectified easily by a polite staff member. Not enough Tea Bags in room.
Overall: I wasn't aware of your hotel before booking but will definately stay my next time in UK and recommend you to my friends in Oz. (108084164)
4.3 / 5
Robert [Colchester, GB]
on 30/10/2007
(Mature couple)
(97668689)
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