| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
4.9 / 5
Lea [Nottingham, GB]
on 29/10/2009
(Young couple)
Staff were extremely helpful and friendly. Pre-booked a suprise birthday cake before stay and was presented at evening meal as requested!
Prawns in main meal were a little dissappointing, tasted a little like frozen in the bag added to sweet chilli sauce.
Overall: Very Happy stay, pleasant surroundings with lots of information available for surrounding activities and venues (108534916)
4.0 / 5
Anonymous
on 12/10/2009
(Mature couple)
(108878330)
3.3 / 5
John [Cardiff, GB]
on 11/09/2009
(Solo business traveller)
The room was very good - it was large, clean and reasonably comfortable.
The reception on arrival was poor - the person on the desk was writing and did not acknowledge me until he had finished what he was doing. I find this rude behaviour. The response when I asked for an early breakfast was peremptory and the breakfast was given was rudimentary and hardly value for money. The room was poorly lit to read by.
Overall: I had to leave by the fire escape in the morning because there were no staff on duty despite the fact that I was told that they would be in by that time. The room was good, the location was convenient and the service adequate. (108680183)
4.7 / 5
george [wapping, GB]
on 09/09/2009
(Mature couple)
Overall: we had an excellent time here the hotel was very inviting and friendly would recommend this hotel to family and friends the only down side for us was the menu it wasnt bad but maybe needs to work on it a little some of the food was bland but on the whole very enjoyable would stay there again (108432237)
4.6 / 5
SHARON [Aylesford, GB]
on 17/08/2009
(Solo business traveller)
very comfortable room with excellent fascilities
No freeview tv
Overall: rather expensive from my point of view, but then I did had to pay a single supplement (108818383)
4.0 / 5
David [Kenilworth, GB]
on 20/07/2009
(Family with older children)
Clean, well decorated rooms. Ample free parking. Good food and service.
The whole experience was a little tarnished by the amount of noise from the bar / restaurant below the bedrooms, which continued late into the night. Another small niggle was that the hotel blurb stated it had rooms that overlooked Royal St Davids Golf Course. You can only see the car park and practice area in the distance.
Overall: Good clean hotel with friendly service. Make sure you take your earplugs if staying over the weekend! Although the general feel and finish of the hotel was good, we thought the price was a little on the high side. (107825665)
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