| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.6 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel |  4.8 / 5 |
| Guest Rating | 4.4 / 5 |
4.6 / 5
Terrence [Grimsby, GB]
on 26/06/2009
(Group of adult friends)
Helpful and friendly staff / comfortable rooms / good breakfast with plenty of choice / general all round cleanliness.
Work load of serving staff at breakfast was stretched at times especially when several guests were breakfasting at the same time. No problem if leisurely breakfast required, but could be a problem if in a hurry. For guests with cars available roadside parking was a problem at times.
Overall: Overall, an extremely comfortable stay. Nothing was too much trouble for the staff, and I would not hesitate in recommending this guest house to anyone wishing to stay in this area. (107580692)
4.4 / 5
Derek [Forfar, GB]
on 19/02/2009
(Group of adult friends)
Good breakfast pleasant staff. Accomidation nice location and would use same accomidation again
Shower had poor flow but usable
Overall: On street parking was easy (107515047)
3.7 / 5
Anonymous
on 01/07/2008
(Solo business traveller)
(108019277)
4.6 / 5
Anonymous
on 17/02/2008
(Mature couple)
Clean,comfortable,friendly.marvelous breakfast courteous staff and everything you could need was available.
(97155799)
5.0 / 5
Anonymous
on 27/01/2008
(Solo leisure traveller)
Sparklingly clean. Decor wonderful, beds comfortable, food excellent, Lots of little special touches, Highest recommendation
Nothing
Overall: The booking was easily achieved and email confirmation quickly returned. All information I might need to know was included in the email, i.e. travelling information, location, local transport, taxi, airport information. I was kept closly informed about my arrival time and cordially received. The accommodation was excellent as already stated and I cannot think of one thing that I would recommend changing. (97424790)
4.4 / 5
David [Warrington, GB]
on 22/11/2007
(Mature couple)
Friendly staff, convenient location
Overall: Comfortable hotel with friendly staff and excellent breakfast. We will certainly return when in Edinburgh the next time. (97423990)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.