| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff |  4.5 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.0 / 5
Philippa [London, GB]
on 30/10/2009
(Solo leisure traveller)
Only a few minutes walk from the Metro Station.
(108678470)
3.3 / 5
Jez [Milton Keynes, GB]
on 11/08/2009
(Mature couple)
Clean and helpful staff
Shower was usless and was a waste of time
Overall: Good (108726605)
1.0 / 5
Craig [RYDALMERE, AU]
on 17/07/2009
(Mature couple)
Check in and service hopeless. Room old and half of it could not be used because of slope in roof. One window broken and could not be opened. Could not get out of one side of bed because of roof slope and wall. Furnishings old and worn out. TV remote not working. Carpet stained. No shampoo. Apparently only one hair dryer for entire premises. Tiles lifting in bathroom. Glasses in bathroom stored upside down on top of filthy cabinet and one glass had a long hair attached. Towels old and smelly. Noise in bathroom possibly a water pump. Scrambled eggs were like rubber. This is not a 3 star Guest House. Apart from that we hated it.
Overall: Terrible stay. This Guest House is not a three star. It is lucky to be half to one star. (107804714)
3.6 / 5
Raymond [Leeds, GB]
on 02/07/2009
(Solo business traveller)
Convenient
Off road parking
Breakfast fine
Quiet location
Clean & Tidy
Need to redecorate to brighten up overall appearance
Overall: For the price paid could not expect any more (107398454)
4.1 / 5
Anonymous
on 02/06/2009
(Solo leisure traveller)
Staff friendly and good service. Breakfast was good and location of the guest house was good
Bed was very soft and lumpy
(107408023)
3.4 / 5
Anonymous
on 29/05/2009
(Solo leisure traveller)
Friendly staff/owners
rooms could do with updating
Overall: what I expected for the money very handy for Tyneside Metro (107988743)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.