| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.2 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.1 / 5 |
4.4 / 5
Linda [Dunfermline, GB]
on 21/07/2009
(Mature couple)
Staff were fantastic nothing was a problem.
Rooms need some TLC. Mainly decorating but were very clean.
Overall: Enjoyed our stay. Staff were great. (107553449)
4.1 / 5
Anonymous
on 29/06/2009
(Mature couple)
Very good staff. Dinner good.Friendly ambience.
Breakfast choice rather limited. Hotel tucked away so not easy to find.
Overall: Good experience but hotel long overdue for a refurbishment. Stuck in early 80's. (107771723)
4.1 / 5
Margaret [Spring, Texas, US]
on 11/06/2009
(Mature couple)
Courteous and helpful staff
Would have preferred occasions in cooler temperatures to have had the heat on, especially in the bathroom towel rails
Overall: Quiet and convenient location with good food. Courteous staff. Clean rooms and public areas (107365922)
4.3 / 5
Keith [Lossiemouth, GB]
on 11/04/2009
(Young couple)
(107395928)
5.0 / 5
Anonymous
on 19/08/2008
(Mature couple)
(97413367)
4.0 / 5
Anonymous
on 27/06/2008
(Solo leisure traveller)
(97217557)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.