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3 star

The Lerwick Hotel, Lerwick

15 South Road, Lerwick, ZE1 0RB
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 4.1 / 5 4.1 / 5
Overall value for money 3.1 / 5 3.1 / 5
Performance of staff 3.9 / 5 3.9 / 5
Your room 3.6 / 5 3.6 / 5
Overall experience 3.8 / 5 3.8 / 5
Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
Guest Rating 3.8 / 5 3.8 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.0 / 5 3.0 / 5 Kirsty [Kilmarnock, GB] on 01/12/2009 (Group of adult friends)

There was no hot water in shower on the first morning. The continental options for breakfast looked like the same stuff had been put out day after day. The hotel corridors and room smelled of damp.

Overall: I thought this was very bad value for money - at £120 per night for bed and breakfast for 2, it was more expensive than a 5 star luxury hotel I stayed in during the summer on the mainland.  (108730410)

4.3 / 5 4.3 / 5 Anonymous on 31/08/2009 (Solo business traveller)

Helpful ,friendly staff. Excellent food. Lovely view

Not an especially smart hotel but a very nice atmosphere

Overall: Very pleasant  (107581517)

3.9 / 5 3.9 / 5 Anonymous on 16/07/2009 (Mature couple)

Hotel was as described on web site.

Hotel appeared to be short of staff and service in the restaurant was very slow both at dinner and breakfast

Overall: The staff were friendly and the hotel clean and in a good position overlooking the bay. For our one night stay it was good value for money  (107519759)

5.0 / 5 5.0 / 5 Jean [Inverurie, GB] on 25/09/2008 (Solo business traveller)

Friendly & efficient reception staff. Room & bathroom were very clean.

Small room & bathroom.

Overall: Well placed for a walk in to the town centre, room warm & comfortable if a bit small, although it was a single room.  (107262574)

4.7 / 5 4.7 / 5 David [Peterborough, GB] on 29/07/2008 (Mature couple)

Overall: Very enjoyable visit  (97898481)

3.7 / 5 3.7 / 5 Paul [Linlithgow, GB] on 09/07/2008 (Mature couple)

Staff friendly and helpful. Superb location

We had a meal on our first night and it was the only time we ate in the Bistro. Not impressed.

Overall: The hotel was in a good location. It had beautiful views over the water.  (97130123)

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