1.0 / 5
Anonymous
on 15/12/2009
(Group of adult friends)
booking online was very easy and convenient and i liked most the map and the location where every hotel is situated.
on checking in the hotel was closed.my whole family and myself waited outside in the freezing cold for 40minutes ringing the bell and as well called the owner with overseas charges twice and he was hesitant what to do!
the hotel room was extremly small with very very shabby furniture.the wooden floor did alot of noise and the tv never worked eventhough we talked to the owner several times,he just ignored us.the kids wanted to watch tv but for the whole 3 nights the tv never worked.
regarding cleanliness-its a whole disgrace-carpet was full of dust,the mugs were stuck on the plastic filty tray,the duvet was soiled and cobwebs everywhere including the bathroom!
regarding breakfast-oh yes this is funny!one day you are served baked beans the next day they dont have baked beans!the last day having our breakfast we asked for some toast and he the owner told us that he ran out of bread!funnily enough there were only 10 people staying in the hotel that day and he ran out of bread! that same time during the breakfast,after 5 minutes,i went looking for the owner to ask him about checking out,and guess what! he was in the kitchen with a whole big bread loaf doing toast for himself!! the hotel owner being a lier to his own customers infront of their own eyes! unbelievable!
on checking out i asked if its possible to keep one suitcase downstairs, just to grab some things from the shopping mall and be back in less than one hour,rather than going to the shopping mall with 2 kids,3 bags and a suitcase.his answer was "No,we are closed"! what a hospitability!
Overall: the stay in the new sunset hotel was horrible.i will not recommand this hotel to anyone.
(108643778)
4.6 / 5
kevin [hawick, GB]
on 21/08/2009
(Mature couple)
(107665249)
4.6 / 5
Anonymous
on 12/08/2009
(Group of work colleagues)
friendly
good breakfast
Overall: not the best of rooms, but for the price we cant complain
(107406803)
2.0 / 5
Patricia [Cork, IE]
on 10/08/2009
(Mature couple)
good breakfast - close to beach
small lounge - money taken in advance
Overall: the hotel had taken 49 from the credit card - when we arrived had a change of plan and needed to leave a day early - we explained this but the manager said that the full amount would be taken from the credit card -
(108490163)
3.4 / 5
ESTHER [wishaw, GB]
on 19/06/2009
(Group of work colleagues)
basic needs
should have entertainment
Overall: basic needs
(107518331)
3.1 / 5
Anonymous
on 26/05/2009
(Group of adult friends)
town centre
cheap
polite personnel
bad smell
small room
Overall: good
(107810298)
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