| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff |  4.5 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
5.0 / 5
Krystyn [Leamington Spa, GB]
on 19/09/2009
(Mature couple)
very clean, comfortable and central with good parking.
Overall: Very pleasant introduction to the Isle of Wight (108563529)
5.0 / 5
Anonymous
on 27/07/2009
(Mature couple)
Room had settee and easy chair: far better than having to sit on the bed to read or watch TV. Hotel procedures and services are set out with clarity and proprietor obviously takes a personal interest- and cooks the breakfast!
Overall: We thoroughly enjoyed the Isle of Wight and the enjoyment was enhanced because of the accommodation. We have recently (age) found stairs slightly difficult: we were immediately offered a room on a lower floor but were so pleased with the one we had we kept it. Our luggage was carried on the stairs for us both at the start and end of the holiday (108563332)
4.6 / 5
Davina [Putney, GB]
on 24/07/2009
(Same sex couple)
This was a lovely, clean hotel with an excellent breakfast. The staff were very friendly.
Unfortunately, the shower took a long time to get hot, was never very hot and was of low pressure.
Overall: This hotel was clean and within easy walking distance from Shanklin station. The breakfast was included in the price and was great. (108687877)
4.4 / 5
Anonymous
on 08/07/2009
(Group of work colleagues)
(107870789)
4.6 / 5
Anonymous
on 05/07/2009
(Solo leisure traveller)
not enough hangers in the wardrobe. lumpy mattress
Overall: The room i dont think warrants 4star status but the breakfast and dining area lovely. (107544146)
3.7 / 5
henry [southampton, GB]
on 30/06/2009
(Young couple)
very clean and tidy. nice breakfast
walls very thin. rubbish shwer because it doesnt fit two
Overall: adequate. good value for money (107167535)
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