| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  3.7 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.7 / 5 |
5.0 / 5
Craig [Burnsville, MN, US]
on 25/10/2009
(Solo leisure traveller)
(108280935)
4.0 / 5
Anonymous
on 12/10/2009
(Group of work colleagues)
(108859013)
3.7 / 5
Anonymous
on 14/09/2009
(Solo leisure traveller)
Clean well decorated room and floor outside the room. Good breakfast.Value for money.
A few maintenance points need attention - shower slider loose; window lock not working in room; lock missing to separate inner entrance door to hotel[not external door]- poor security.
(108962771)
4.0 / 5
Christiane [Saint-Mande, FR]
on 04/09/2009
(Group of work colleagues)
Very nice place. Loved the Dickensian atmosphere. Great breakfast.
Impossible to have hot water in the shower.
Overall: Very good. (107545622)
4.7 / 5
Nikki [Plymouth, GB]
on 03/09/2009
(Solo leisure traveller)
Everything except the single point below.
Only bad point was the noise - I could hear the guest next door snoring and talking on their phone.
Overall: Enjoyed very much. Would certainly stay again. (107425042)
4.1 / 5
Anonymous
on 01/09/2009
(Young couple)
Great Location, nice feel/atmosphere in the bar. Great fun/drink/shopping minutes walk away at the Oracle shopping centre.
No parking, however multi storey close by at £10 a night
Overall: great location and value for money. Nice atmosphere in the bar and a great breakfast. Ideal for Reading festival, exactly what we needed especially when all other hotels hiked up their prices for the festival - will be back next year. (108725882)
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