| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
staff were very helpful and pleasant
breakfast was excellent
no internet access
coud not e mail the hotel
(108726236)
Pleasant helpful staff
Overall: Very good (108546767)
The staff / owners couldnt have been more helpful and friendly. Our room wanst ready when we arrived as it was only 10.30 but they let us in it anyway so we could drop off our bags and get changed as we had been driving since the early morning. The room was lovely and the breakfast gorgeous. Will definetly return to this hotel.
Overall: Friendly, helpful, relaxing and all round Excellent! (107965544)
We arrived early and our room wasn't ready but we were offered breakfast.
We got the "last" room which was a bit small and we were given a discount without asking for it.
Extremely helpful friendly staff.
Overall: Excellent (97234499)
(97599458)
I liked the location - very central, approx. 10 minute walk to the Princes Street.
I disliked that we had the basement room which has its own doorway and the guests in the otherbasement room would stand by our window outside to smoke, and as a non smoker, I did not like my rooom and bathroom smelling of smoke that came in from outside, as it did not seem to shift!
(97848419)
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