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3 star

Waterford Lodge, Christchurch

Bure Lane, Friars Cliff, Christchurch, BH23 4DN
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.8 / 5 3.8 / 5
Overall value for money 3.5 / 5 3.5 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 3.8 / 5 3.8 / 5
Overall experience 3.9 / 5 3.9 / 5
Order and cleanliness of the hotel 4.2 / 5 4.2 / 5
Guest Rating 3.9 / 5 3.9 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.4 / 5 4.4 / 5 Anonymous on 03/10/2009 (Same sex couple)

Friendly staff. One sorted out our TV channels, found our Freeview! Room and bath always cleaned well.

Only toiletries for one person, and not replenished. Dining room food too elaborate!

Overall: Pleasant memories as we love the area. PS No category above for two sisters! We are not a couple!  (108500213)

4.0 / 5 4.0 / 5 Anonymous on 11/08/2009 (Mature couple)

 (107879368)

4.3 / 5 4.3 / 5 Stephen [Portsmouth, GB] on 21/07/2009 (Young couple)

 (107916982)

2.0 / 5 2.0 / 5 Anonymous on 09/06/2009 (Mature couple)

 (107888899)

4.0 / 5 4.0 / 5 Anonymous on 05/06/2009 (Same sex couple)

Overall appearance of hotel, cleanliness, breakfast was 1st class

not really any bad points except maybe the interior needs to be dragged into the 21st century

Overall: A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++  (107558258)

2.1 / 5 2.1 / 5 James [St John, Jersey, GB] on 26/05/2009 (Young couple)

Shabby dated room, Pink bathroom suite that leaked. Pink toilet with white toilet seat. Staff very rude and unhelpful at breakfast.

Overall: Overpriced for shabby, dated accomodation. Bathroom was very worn and had been badly patched up. Greeting by the staff at breakfast was not at all welcoming and made us feel as if we were inconveniencing them. Breakfast order was incorrect but no apology was given. The middle aged /elderly man serving was rude and arrogant. All this for £109 a night.....:(  (107463912)

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