| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.5 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
4.6 / 5
Karin [Arnhem, NL]
on 12/10/2009
(Mature couple)
(108613167)
1.6 / 5
Philip [Armagh, GB]
on 10/11/2008
(Solo business traveller)
Was allocated a smoking room while had requested a non-smoking room. The room had unpleasant smell of smoke leaving all clothes stale smelling the next day.
Over all cleaniness of Spa and Pool area very poor at 8am Thursday 6th November.
Was staying for a conference on 6th November and hotel was full, however there was just one member of staff on checkout trying to cope with queue of people.
(107987274)
3.7 / 5
Anonymous
on 09/04/2008
(Young couple)
Overall: Overall I really like this hotel but would have just one comment in relation to the food. We had Breakfast in the room but I believe it was very limited from a vegetarian perspective. Also one of the meals on the room service menu stated a 'V' but there was fish included in the dish? It would be great to see a little more choice for the non-meet eaters. Otherwise I was very happy with my stay. (97561437)
5.0 / 5
Anonymous
on 25/07/2007
(Young couple)
Everything the hotel wasperfect spotless rooms great atmosphere in the bar, everything.
The view out the windiow of the industrail estate
(97224280)
4.0 / 5
Ciaran [Dublin, IE]
on 29/06/2007
(Solo business traveller)
The room was bright, clean and airey. It had all the usual facilities that you now expect in a good Hotel.
The pillows were to soft.
Overall: The hotel is very modern but welcoming. The room was nice and comfortable. The restaurant was good for dinner and breakfast. The spa is good. (99211634)
4.4 / 5
Michelle [Kildare Town,, IE]
on 10/05/2007
(Family with young children)
Facilities were good and asked for 2 cots and they were there on arrival.
The room was uncomfortably warm even with the heating off. We actually discovered that it was the lights in the room which get extremely hot when on.
(99624206)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.