| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.0 / 5 |
| Overall value for money | 2.8 / 5 |
| Performance of staff |  3.8 / 5 |
| Your room |  2.5 / 5 |
| Overall experience |  3.0 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating | 3.1 / 5 |
2.3 / 5
Anonymous
on 28/09/2009
(Mature couple)
The beds were clean and comfortable and the hospitality tray well supplied as was the bathroom which included a shower cap, shampoo etc. The staff were friendly and helpful.
The window was very hard to close and window ledges needed cleaning. The television was dreadful and the "Saniflo"lavatory was noisy and not what one expects nowadays. The shower head did not fit into the overhead bracket and we had to use it as a hand shower which was very awkward. The people in the next room seemed to be having a late night party and the television was switched on very loud at 06.40am the next morning which disturbed us.
Overall: we did not enjoy our stay and left a day early (108692244)
3.1 / 5
Anonymous
on 22/09/2009
(Same sex couple)
Very friendly staff
I had booked a twin room and was given a double room - which was inconvenient and I wasn't offered a discount or an apology.
(108145197)
3.1 / 5
Anonymous
on 04/08/2009
(Mature couple)
service-comfortable beds.
breakfast should have been included considering the price
(108769483)
3.1 / 5
gerald [brixton, GB]
on 07/07/2009
(Solo leisure traveller)
i think the prices rather higher than the true value of acc
(107251332)
2.9 / 5
Anonymous
on 06/07/2009
(Mature couple)
Welcoming staff
No restaurant available as chef on holiday. No warning of this; did say we might be late getting in, but would have expected meal/supper at 10pm on a Saturday evening.
Overall: Single member of staff, welcoming but busy person. Quiet, lovely reception rooms but bedroom and ensuite in need of updating and some homely touches. (107989258)
4.3 / 5
Anonymous
on 09/06/2009
(Mature couple)
Value for money
Family run - management and staff very friendly
Excellent breakfast
Bedroom walls a bit thin but.
(107593364)
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