Le Chateau Japonais, Hastings

2.3 / 5 Georg [London, GB] on 02/09/2009 (Young couple)

Clean room, nice tub and outdoor pool, location near railway station.

On second day there were no spoons and on the third day the room wasn't made up at all. Room was very hot and noisy as adjacent stairs didn't have a carpet. The double bed was on coasters and constantly kept rolling around the room. The impossibility to book breakfast upon arrival is a major minus point.

Overall: I didn't feel welcome at this hotel as the service was poor and I didn't feel that the staff was making an effort. Having spent some time in Japan I can't any Japanese visitor is actually staying at this hotel. The tub and pool are very nice ideas but the overall execution is frankly quite poor.  (108698926)

4.6 / 5 Roderick [Otford, GB] on 30/07/2009 (Young couple)

A hot outdoor rock pool to relax in, a jacuzzi in our room, a mattress designed by NASA and a toilet that cleans your bum for you.... what more could you ask for?!?!? Staff were polite and willing to help, it was all kept very clean.

In order to get to the rock pool, you have to leave by the front door which leaves the entire street to see you in your swimwear. Not so great for my slightly bashful girlfriend! The full English breakfast was not very good, burnt bacon, very poor quality sausages and tight portions. Investing a bit more money on the ingredients and making the meal a little larger would really improve this. I hope they do, as it was the only real disappointment for the whole stay.

Overall: We loved the hotel, it was something completely different and kept very clean. We will definitely be recommending this to friends. With everything considered, it was also great value for money.  (107815860)

3.9 / 5 Anonymous on 09/06/2009 (Young couple)

The Fornt entrance is a normal front door which could do with a bit of a refurb to make it look better and cleaner. Once your inside there isn't much until you get to your room. The rooms are of a Medium size room views are of a normal reseidential area so if your looking for sea view not here, except as we where lucky to have a top floor room you could see out of the bath room window while sitting in the jacuzzi. Which Brings me on to the selling point of the room which is the bathroom. Not very big but it contains a very large and deep Jacuzzi which is about 4' deep. This is extremly lovely and highly recomended. There is also a Japanise toilet which if you are like me didn;t know what to expected then your in for a surprise (nothing radical). Bed was a little soft for me but otherwise very confortable.

When I booked on the Internet the decription on the booking would read as if i had ordered breakfast but upon arrival i discover you have to book this directly with the Hotel it's self. But i don't as much of a problem as there are many places to eat in town. They request money upfront which is I believe they expect people to leave a posible unsocialble hours.

Overall: Once you have got over the fact that it is a large convertyed house in the middle of a resistial street which has permit parking (call hotel to arrange parking pass) The Hotel is a nice place which is situated about 10 minutes walk from the town where there are a number of places to eat. I wouldn't say this is a primary holiday hotel or a place to take a family but as a weekend break for two who aren't worried about the surrounding area and all they need is a good place to stay then this is a wonderfuil experiance if only to use the Jacuzzi...  (107657415)

4.7 / 5 Daniel [Hayes, GB] on 11/04/2009 (Family with older children)

Lovely Japanese feel to the Hotel. Amazing baths.

Overall: Brilliant  (107532273)

4.0 / 5 Anonymous on 17/03/2009 (Same sex couple)

Very helpful and good email response to questions. Rooms and bathrooms clean, interesting Japanese toilet!!! very deep jacuzzi bath. Bathrobes provided, and lovely hot outdoor pool, not for doing lengths though. Would stay again if in area.

Front of house a little shabby, could be off putting, but clean rooms. Would like to have had a twin room but read that twin room has no window so used double plus sofabed which would have been very tight if I was over 5'7. Very steep steps up to door, also 3 flights to top rooms, not good if mobility is an issue.

Overall: Not at all sure what we had let ourselves in for, but pleasantly surprised. Everyone very helpful, and the pool was lovely, warm and clean. Parking was fine after 6pm but could be a problem during the summer so make sure you know where to go. This is an unusual and quirky place, try it!  (107425279)

4.0 / 5 Anonymous on 04/11/2008 (Young couple)

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