| Check-in process |  2.9 / 5 |
|---|---|
| Working order of facilities / equipment |  2.5 / 5 |
| Overall value for money | 2.6 / 5 |
| Performance of staff |  3.5 / 5 |
| Your room | 2.4 / 5 |
| Overall experience | 2.6 / 5 |
| Order and cleanliness of the hotel | 2.9 / 5 |
| Guest Rating | 2.8 / 5 |
2.7 / 5
Anonymous
on 13/08/2009
(Same sex couple)
breakfast was ok once got room
I booked this for aunt and cousin months before my wedding and gave debit card details then had to mess about and hand them a cheque or cash on the day of arrival. When got there they said didnt have room then offered them double bed or two single bedrooms despite confirmation stated for twin bedroom.
Bedroom window would not shut.
Overall: Aunt said it was ok in the end. They moved a lady out of her twin room and put aunt in there. (107925181)
4.6 / 5
christopher [nr chester, GB]
on 17/07/2008
(Solo leisure traveller)
the manager was very helpful
room was near road
Overall: nice guest house nice breakfast and very friendley staff (97303486)
2.1 / 5
Anonymous
on 08/07/2008
(Mature couple)
Staff excellent, Polite, Friendly, Helpful
Room was Filthy, Shower curtain growing in mould, Sockets coming away from wall, wiring looked suspect. Ground floor room and window could not be shut or locked.In morning shoes were stuck to carpet.
Overall: Not really value for money, would not recommend or stay at again. (97630914)
3.9 / 5
Anonymous
on 01/07/2008
(Group of work colleagues)
Owner was very helpful providing transportation information. Quality and quantity of breakfast was excellent
(97475914)
4.7 / 5
Anonymous
on 30/06/2008
(Group of work colleagues)
Excellent welcome. Nothing was too much trouble for the staff. Would recommend staying here.
Overall: Excellent. (97100235)
3.1 / 5
Anonymous
on 08/05/2008
(Young couple)
The staff were very friendly.
I wasn't easily accesible to the local bus service.
Overall: When booking the hotel the review said it was very close to Twickenham Rugby stadium. In fact it is about 4 miles away which on match day, the local transport took the best part of 2 hours to get to. I chose the hotel specifically for its proximity to the stadium and was disappointed, and a little tired by the time i arrived for the game. Other than that, the hotel was reasonably clean, the breakfast was good, and the staff were very friendly and couldn't do enough to help us. (97957680)
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