| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.5 / 5 |
| Overall experience |  4.3 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.4 / 5 |
5.0 / 5
Anonymous
on 12/06/2009
(Solo leisure traveller)
found staff to be professional aand helpful
Overall: would definetly return and recommend to others (107972478)
3.9 / 5
David [Glasgow, GB]
on 25/07/2007
(Mature couple)
Room was large and well furnished. En suite was roomy with good facilities. The breakfast was excellent.
The balcony outside our window appeared to be a common balcony and gave rise to a feeling of a lack of privacy, although no-one was ever seen on the balcony. A hand shower was not provided in the bath.
Overall: The accommodation was comfortable with a good standard of cleanliness. (97250134)
4.3 / 5
Anonymous
on 23/05/2007
(Mature couple)
Convenient location for Galway City.
Accomodation expensive especially as breakfast not included in price.
(99033346)
5.0 / 5
David [Nantwich, GB]
on 11/04/2007
(Solo business traveller)
Quality, staff and location
Overall: Excellent hotel with friendly efficient staff, quality rooms and good value for money. Just what all hotels should be like. (99321018)
5.0 / 5
myles [dublin, Ireland;IE]
on 30/03/2007
(Mature couple)
We were surprised and delighted with the relaxed and comfortable atmosphere in this hotel. It was also good value.
Overall: I would use this hotel again if wished to be near Galway. There was also a very convenient bus sercvice to the city. Breakfast was excellent. Your staff are very welcoming. (99072529)
3.0 / 5
Anonymous
on 27/02/2007
(Young couple)
room was fine, nice size. No real complaints
No breakfast included in the price of the stay. This should be standard.
Overall: The food service in the hotel bar was very poor. We arrived around 3pm and tried to get some food to keep us going until the wedding reception. We were told that we could not order any food. We then tried to get crisps at the bar and they had none. We then had to go to a Pringles machine down stairs. This machine only took exact change of 1.50 per tin (which the barman did not know). I put in 3 euros expecting to buy 2 boxes but I was only returned one and had no option to select a second. When leaving the following morning, we were again meet by the friendly barmaid from yesterday who told me again that we could not order food. We arrived down at 12pm hoping to get some breaffast. We were told that breakfast was closed at 12, so we asked could we get order from the lunch menu. We were told then that this was not available until 12.30. That was enough for us so we left to getr food elsewhere. (99998444)
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