| Check-in process | 4.8 / 5 |
|---|---|
| Working order of facilities / equipment | 4.6 / 5 |
| Overall value for money | 4.8 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.9 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.9 / 5 |
| Guest Rating | 4.7 / 5 |
Chocolate on pillow
Room was quiet and noise was not a problem
Room was very comfortable
Staff very friendly and helpful
Overall: Very nice and comfortable hotel and I would stay here again. (107729244)
very friendly staff excellent food and leisure centre very clean and relaxing will hope to try the spa on next visit
breakfast was a bit disorginised
Overall: very enjoyable stay (97886165)
Staff were pleasant and helpful and listened and helped with all requests.
Liked the touch of chocolat and lavender on pillow. Loved the heated bathroom floor! Great pool and leisure area
Room only rate is bit tight as with all hotels
(99930588)
Clean, reasonable, private.
Overall: Excellent. (108040486)
(3305269723)
Nice rooms, staff friendly and pleasant.
The pool was not actually a spa - more a good quality leisure centre
Overall: This hotel was very nice and the rooms and facilities were clean and smart. The pool was nice but the changing rooms were very cold and the childrens pool was far too cold for young children. The food was very nice and it was certainly an overall very enjoyable hotel. (99720836)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.