| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.7 / 5 |
| Overall experience |  3.6 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
4.6 / 5
Stephanie [Fort William, GB]
on 22/09/2009
(Mature couple)
Room spacious and comfortable. Staff friendly and efficient.
Expensive drinks in the bar. Nearly £5.00 for small glass of wine!!
Overall: Good. Would stay here again. Nice and close to the centre of town. (107799510)
1.9 / 5
Alain [Mayenne, FR]
on 31/08/2009
(Solo business traveller)
Center of Aberdeen
refuse to apply the corporate rate. taking as exuse the online boioking
(108399006)
5.0 / 5
Dennis [Frodsham, GB]
on 17/08/2009
(Mature couple)
(107506298)
2.0 / 5
Anonymous
on 02/06/2009
(Family with older children)
For a 4 star hotel the standard was more like 3
We have stayed in 5 other 4 star hotels over the 10 days we were in Scotland and the standards were that of a 4 star hotel
Extremely poor for a Copthorne Hotel
(107570572)
4.7 / 5
Anonymous
on 26/04/2009
(Young couple)
The room was better then we expected
There were no car parking spots available when we arrived and the staff member on the check in desk spoke to us as if we should know that they would have none left and thay we should know where to park when the car park is full. The bedroom window did not shut, either.
Overall: Overall - wonderful! (107444337)
3.9 / 5
Kathleen [Renfrew, GB]
on 27/03/2009
(Group of adult friends)
Nice hotel
The hotel had a problem accepting Maestro cards and sent me a message saying my card had been declined after I had been using it all day in Aberdeen. Lucky for me I had a credit card but if I had nothing else to pay with but a debit card it would have been a problem.
(107560771)
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