|
| Check-in process | 3.4 / 5 |
|---|---|
| Working order of facilities / equipment | 3.3 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.5 / 5 |
| Your room | 3.2 / 5 |
| Overall experience | 3.4 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.4 / 5 |
Great location and excellent value. An adequate room by London standards and everything functioned well.
The first time someone's laptop is stolen from the unsecured and unreceipted storage will be a mess, but fortunately I was not a victim. Everything else was perfectly fine.
Overall: I like this hotel mostly for the location, as it is probably the best value in Mayfair. However, in our absence, staff left our luggage unattended and unreceipted twice in a 24 hour period, which is probably too trusting in this modern era (although no harm in this case). A more picky guest than me would have found one member of staff to be annoyingly indifferent, although I was not troubled, and almost amused that someone working a fine hotel could be so off-hand. (108601083)
(108839171)
Considering the location of the hotel it was good value as an overall package
Overall: Staff were helpfull rooms were clean and breakfast although a bit expensive at 14.95 was good. (108987314)
The room was too small
Overall: Won't be going back (108529587)
Welcome receptionists
Breakfast was indifferent
(108647146)
Room standard was high - Location was perfect
Overall: very pleasant (107812096)
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