| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room |  4.8 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.5 / 5 |
4.3 / 5
Robin [CHESTER, GB]
on 20/11/2009
(Solo business traveller)
Unlike their purple branded competition, this hotel has proper draft beer. Check out the reasonably priced evening meal upgrade.
Overall: Room was good and comfortable, corridors spacious, feels like a higher standard hotel. Convenient for airport if you are flying (108252334)
4.3 / 5
Anonymous
on 18/11/2009
(Mature couple)
(108973307)
5.0 / 5
Robert [Brighton, GB]
on 23/10/2009
(Solo business traveller)
Excellent all round. Rooms are very comfortable.
Overall: Very good. staff are very attentative (108190863)
5.0 / 5
Anonymous
on 12/10/2009
(Same sex couple)
(108990178)
4.3 / 5
Garry [Swinstead, GB]
on 06/10/2009
(Mature couple)
excellent room very spacious, bed clean and comfortable, hotel nice and quiet at night nice fluffy towels, good shower for a hotel
stayed three nights and not until last day did we get shampoo/shower gel etc. we thought we had to provide our own - which we did.
Overall: worth staying there and would recommend it to friends, seemed a bit understaffed at the desk but all in all a nice venue for a break (108216011)
4.4 / 5
Naomi [Sunningdale, GB]
on 29/09/2009
(Same sex couple)
housekeeping and condition of rooms and hotel excellent, keys wouldnt work at one point but staff were pleasant and quick to help
wasnt clear that couldn't pay online would have preferred to than pay at check in
Overall: lovely rooms (108263780)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.