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4 star

City Apartments Newcastle - city, Newcastle Upon Tyne

Jackson House, Northumberland Street, Newcastle Upon Tyne, NE1 7DE
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 4.3 / 5 4.3 / 5
Overall value for money 4.6 / 5 4.6 / 5
Performance of staff 4.4 / 5 4.4 / 5
Your room 4.8 / 5 4.8 / 5
Overall experience 4.6 / 5 4.6 / 5
Order and cleanliness of the hotel 4.5 / 5 4.5 / 5
Guest Rating 4.5 / 5 4.5 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.4 / 5 3.4 / 5 Anonymous on 29/06/2009 (Other)

Apartment and location excellent. Very useful to have a space to work in.

Staff on the first day were really dreadful but on the second day were more polite, the wifi did not work which was very frustrating as the staff didn't help in any way and the wifi was one of the primary reasons I had booked there

 (107627156)

3.3 / 5 3.3 / 5 Sheila [Bradford, GB] on 13/05/2009 (Mature couple)

Very central

Obviously because it was central it was noisy. Could have been a little cleaner and not very well equipped for cooking but don't suppose many who stay there actually do any cooking!

Overall: We had a lovely couple of nights  (107921444)

4.0 / 5 4.0 / 5 Anonymous on 13/04/2009 (Family with older children)

ideal location. good size of apartment. good facilities

smell of cigarettes in main bedroom.noise from a 'youthful' crowd at the end of the corridor at 3 in the morning. The advice is to check the other clientelle staying on your floor and ask to change if need be. There are a lot of stairs, which will make it unsuitable for families with children still in pushchairs.

Overall: very good. would probably use again  (107400042)

4.7 / 5 4.7 / 5 Anonymous on 26/01/2009 (Group of work colleagues)

Overall: The location of the hotel was excellent, within walking distance of all attractions.  (107879154)

4.4 / 5 4.4 / 5 David [West Calder, GB] on 17/01/2009 (Other)

My overall experiance was excellent I like to have self catering accomadtion but can't always get this city centre at a reasonable price

The only problem with the apartment was a kitchen cupboard door was damaged which had no affect on me and as far as I am concerned if this is the only problem I am impressed

Overall: Lovely  (107534233)

3.9 / 5 3.9 / 5 alan [pontefract, GB] on 25/12/2008 (Group of adult friends)

Spacious apartment in good location

Cleaning could have been better. Vodka shots found left in kids bedroom on arrival. Showers only basic clean. Strange smell in main lounge area on arrival and no air freshner available on reception

Overall: Good stay just let down by housekeeping detail  (107381134)

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