| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.9 / 5 |
3.9 / 5
Anonymous
on 07/09/2009
(Family with older children)
(108337355)
4.9 / 5
Anonymous
on 19/08/2009
(Solo leisure traveller)
Very comfortable and convenient for town & seafront. Appreciated the service of a night porter
Poor sound insulation of inner walls/ceiling in bedroom - I was several times woken by the sound of an adjacent toilet being flushed
Overall: Very confortable and with a very cheerful and helpful staff (107436056)
4.3 / 5
R [Hinckley, GB]
on 29/10/2008
(Mature couple)
Attentive service and good food
Overall: When we checked in, we were with my 95 year old mother. We had been to a family funeral in Chichester and my mother was booked into another hotel in Bournemouth from Monday 27th October on holiday. I had mentioned this in a previous telephone conversation with receptionist Emma. When we arrived, she remembered us and promised the utmost care for my mother during her stay and even agreed to take her on to the next hotel on the monday. Thanks for all your help. (107964042)
4.7 / 5
David [Farnborough, GB]
on 30/09/2008
(Group of work colleagues)
excellent staff, very polite and very helpful
no bad points
Overall: excellent, will stay agian in the future and would recommend the hotel (107155137)
4.4 / 5
Anonymous
on 25/09/2008
(Solo leisure traveller)
Friendly staff. Fast/efficient check in.
Good food
The sauna was broken and the jacuzzi was not warm enough.
A very noisey hotel next door - seemed to have an all night party going on.
Overall: Good hotel. Need to do something about the noise coming from the next door hotel though. (107138106)
3.4 / 5
charles [londonderry, GB]
on 25/08/2008
(Solo business traveller)
(107233754)
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