| Check-in process |  4.7 / 5 |
|---|---|
| Working order of facilities / equipment |  4.3 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.4 / 5 |
| Overall experience |  4.6 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.5 / 5 |
5.0 / 5
Kathleen [Newcastle-under-Lyme, GB]
on 28/10/2009
(Mature couple)
Glorious location and the staff were most helpful
Room service menu did not include any lighter meals in the evening. we had eaten a main meal at lunch time and only really wanted a 'light bite' in the evening.
Overall: Excellent and will return for a longer stay some time in the future. (108190865)
4.9 / 5
Anonymous
on 14/05/2009
(Mature couple)
Excellent customer services. We particularly booked this hotel as it allowed our dog to stay - there was even a dog blanket, bowl and biscuits in the room - brilliant.
Overall: Lovely hotel, beautiful location. (107354665)
4.0 / 5
Anonymous
on 20/08/2008
(Same sex couple)
(107142523)
5.0 / 5
James [Glen Ellyn, US]
on 15/07/2008
(Young couple)
Beautiful building and grounds. Off the beaten path. Quiet. Friendly and helpful staff. .
Wireless internet reception in our room a bit poor but really didn't need it anyway.
Overall: Old world charm with up-dated amenities (108070883)
4.0 / 5
John [Abergele, GB]
on 11/07/2008
(Mature couple)
Quality and cleanliness.
Quality of food via room service was poor. Breakfast excellent.
(108036999)
4.7 / 5
Alan [Newport, GB]
on 06/04/2008
(Solo business traveller)
Excellant period hotel with good food (not too much, not too little), helpful staff, free glass of bubbly on arrival!
Nothing to dislike
Overall: Nice relaxing stopover, and if possible ask for room 8 with great views! (97404640)
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