| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  4.6 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.0 / 5 |
3.9 / 5
Anonymous
on 05/11/2008
(Young couple)
The hotel was clean, had a good vibe and was well located if you had your own transport as we did. The room size was good as were the facilities and the bar and food was of good standard
Communication with some of the staff was a little hard. They did not seem to understand much or know too much about their surrounding areas.
Overall: Very enjoyable and would recommend to others. (107407347)
5.0 / 5
Anonymous
on 14/10/2008
(Solo business traveller)
The whole experience was excellent
Overall: Would book again without hesitating, all aspects of this hotel are excellent (107863565)
3.6 / 5
Malcolm [Esher, GB]
on 26/08/2008
(Mature couple)
Changed room type for a colleage's visit with no fuss.
Very clean and tidy
Got breakfast order wrong on 1st day. Plates and food cold at breakfast on 2nd day.
All bedroom doors maladjusted so they slam when you close them. The closers need adjusting - such a little thing but great at 3 am when the drunks come back.
Overall: Reasonably good (108026832)
4.7 / 5
John [Belfast, GB]
on 05/08/2008
(Mature couple)
(108098978)
4.3 / 5
Anonymous
on 15/05/2008
(Other)
(97129231)
3.4 / 5
Anonymous
on 11/12/2007
(Group of adult friends)
There is no room service, no breakfast in bed, no residents bar after 2am, found this very unusual for a hotel
(97254112)
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