| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
(108348981)
Provision of a room to change in prior to the 2pm check in time for guests attending a wedding.
being constantly plagued by wasps on the main lawn during the wedding photo shoot. At one point there were at least 20 wasps circling drinks temporarily left on a bench and one orange drink had about a dozen doing the the backstroke in it. Also, inevitably at least one guest that i know of was stung.
Overall: pleasant stay, nice surroundings. (107926464)
Overall: A good reception and a good nights sleep in a quiet and peaceful setting. (108209683)
the room I was in was wonderful spacious bed hard just how i like it shower fantstic, presentaion of breakfast very eye catching lovely food and service excellent
Nothing that i would falt only that had to walk outside to room as we were in the courtyard area but only about 30-40yds
Overall: overall stay ecxellent would recomend to anyone if in that are or even needed abreak. they accomidated us superbly and we had fussy eaters ect with us and noone complained. (107454120)
Superb grounds well kept. Was able to take my dog. Bed linen clean.
First time i have stayed in a hotel and not fancied a cup of tea. Kettle and cups looked horrible. Hairs which were not ours in bathroom. Cold sink tap
dripped allnight. Furniture tatty. No sky tv. Have stayed here before a few years ago and do not remember any bad points. Bar prices extortionate. Breakfast had to askfor plates then cutlery even though we were the only ones in dining hall at the time. Cup stuck to saucer had to ask for another. Literally picked up saucer with cup. Purpose of my visit was to attend my mothers ashes being put inside family grave in hertford.
Overall: As I had been to fanham hall before I wanted my older grown up son to share the experience of what a fabulous place this was. Let down by the above points. (107436147)
Lovely surroundings in country setting
Gym was adequate but needs a swimming pool and spa
Trying to get tea served for a mid morning meeting was a chore
(107851711)
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