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3 star

Best Western Stoke By Nayland Hotel, Golf & Spa, Colchester

Keepers Lane, Leavenheath, Colchester, CO6 4PZ
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.7 / 5 3.7 / 5
Overall value for money 3.8 / 5 3.8 / 5
Performance of staff 4.1 / 5 4.1 / 5
Your room 4.2 / 5 4.2 / 5
Overall experience 4.1 / 5 4.1 / 5
Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
Guest Rating 4.0 / 5 4.0 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.7 / 5 4.7 / 5 Anonymous on 17/10/2009 (Other)

Overall: cant wait to be working in the area again  (108139949)

3.4 / 5 3.4 / 5 Anonymous on 06/07/2009 (Mature couple)

Good and prompt attention, from the room staff, when we encountered a problem

TV not working in our first room, and first time we queried this, we got an answer which sounded "evasive".

 (107805875)

3.6 / 5 3.6 / 5 Anonymous on 08/06/2009 (Mature couple)

Shower fitment hanging loose so unable to use shower. Despite assurance that someone would come and fix it it never happened. Unable to obatain several TV channels in room including main BBC channels.

 (107800798)

4.6 / 5 4.6 / 5 anthony [market harborough, GB] on 01/06/2009 (Solo business traveller)

Excellent value for money with very good sized rooms.

Thought restaurant menu could and should have been larger and more varied.

 (107927641)

4.6 / 5 4.6 / 5 Anonymous on 30/04/2009 (Solo leisure traveller)

Made to feel very welcome and comfortable. Wonderful setting.

Just lack of toiletaries in bathroom but I did have an economy room. And would have been nice to have rack of toast brought from the kitchen at breakfast instead of having to queue for the single slow toaster (with army of hungary golfers in front of me!)

Overall: Very restful and destressing.  (107495297)

2.4 / 5 2.4 / 5 Anonymous on 27/04/2009 (Solo business traveller)

Friendly staff at the gym

No Wi-Fi access in rooms

 (107996330)

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