| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  3.4 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
4.9 / 5
Anonymous
on 10/11/2009
(Young couple)
(108559518)
1.7 / 5
Jan [Purley, GB]
on 14/10/2009
(Mature couple)
we didnt check in as it was very run down and smelt musty.The owner was away so the restaurant was shut!we didnt except the room and wouldnt bother going again.Needs some loving attention and alot of updating.
(108987123)
4.6 / 5
jason [bristol, GB]
on 08/09/2009
(Young couple)
(108562933)
3.4 / 5
Anonymous
on 25/08/2009
(Solo leisure traveller)
Excellent breakfast.
Noisy room with "interesting" decoration. Low water pressure in shower. Expensive for what it was.
(108772404)
2.9 / 5
W. Dave [Harlow, GB]
on 05/09/2008
(Mature couple)
room was spacious and breakfast good
Shower did not work, decor was 'tired' and the hotel in need of some renovation. The proprietor was over worked as no other staff available, and standard of accomodation and overall experience did not warrant the high cost of stay (£110 per night)
Overall: The standard was that of a B&B, not an hotel (108009805)
4.4 / 5
Gillian [Chalfont St Giles, GB]
on 06/08/2008
(Mature couple)
Delightful and helpful receptionist/assistant manageress. Helpful and friendly housekeeper and restaurant manager.
Excellent breakfasts and a good dinner.
Good sized room with high ceilings.
Dreadful and sickmaking smell of diesel on the landing which was mentioned in a report I read dated April when the hotel management claimed they had fixed the problem. I did not dream it would still be there 4 months later.
Hard plastic pillows.
Poor shower. Hotels really should have pumped showers and non leaking enclosures.
Sulky english waitress.
Overall: This is a good hotel with mainly excellent staff and managers. Clean and comfortable and reasonably well equiped. I have put yes for staying agian but I would leave if the smell was still there and get my money back. (107123961)
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