| Check-in process | 4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 4.7 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.5 / 5 |
(107251516)
Facilities: Microwave, washing machine, fridge,
A Few Things: Room very hot at night-time, key into room was stiff & had to jiggle it - didn't think dishwasher was necessary as it doesn't take much effort from people to wash a few cups - Excess seating in living room; just one couch is enough as table is rather big.
Overall: I do think that one could have notified of on going disturbances from builders work. Having endured 6 months of building work on our own home, to wake up to it again on our break was something of a disappointment; just a note of courtesy to guests about it would be appreciated.. Did think that the two bed apartment was rather small & was glad I booked it because if I think the 2bed is small; then the 1 bed may not be big enough to swing a cat.. Furthermore and this is important; where the car turns to go up the hill to park, that corner is very sharp and witnessed many cars nearly hitting the side of their vechicle against it.. Finally, we had placed a Do not disturb sign on our door on the Wednesday but came back from our trip to Glasgow to find that staff had emptied bins etc. We did in fact, leave the apartment as we found it, as one would find our own home, clean and fresh. Do think it's a good idea to provide guests with domestos or some kind of bleach for toilets etc (hygiene purposes) but apart from that, would recommend to others to stay - but would state that apartment is a little way out from the main streets (97305983)
location, staff, nice hotel, clean.
n/a
Overall: hotel is clean and staff is friendly, and helpful. location is great. had a 2 bedroom and size was more than adequate. they actually had all the necessities in the kitchen. (97489256)
Accessabiltity to the city, general cleanliness
Confusing instructions on arrival. More of a personal approach would be appreciated. Poor tv reception some channels, eg BBC1, not working at all.
(97459314)
(97881011)
(97051354)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.