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3 star

Fountain Court Grove, Edinburgh

123 Grove Street, Edinburgh, EH3 8AA
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.4 / 5 4.4 / 5
Working order of facilities / equipment 4.5 / 5 4.5 / 5
Overall value for money 4.3 / 5 4.3 / 5
Performance of staff 4.4 / 5 4.4 / 5
Your room 4.7 / 5 4.7 / 5
Overall experience 4.6 / 5 4.6 / 5
Order and cleanliness of the hotel 4.6 / 5 4.6 / 5
Guest Rating 4.5 / 5 4.5 / 5

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Night(s) Room(s)

Guest Reviews

4.9 / 5 4.9 / 5 Anonymous on 24/08/2008 (Mature couple)

 (107251516)

4.0 / 5 4.0 / 5 Anonymous on 09/03/2008 (Young couple)

Facilities: Microwave, washing machine, fridge,

A Few Things: Room very hot at night-time, key into room was stiff & had to jiggle it - didn't think dishwasher was necessary as it doesn't take much effort from people to wash a few cups - Excess seating in living room; just one couch is enough as table is rather big.

Overall: I do think that one could have notified of on going disturbances from builders work. Having endured 6 months of building work on our own home, to wake up to it again on our break was something of a disappointment; just a note of courtesy to guests about it would be appreciated.. Did think that the two bed apartment was rather small & was glad I booked it because if I think the 2bed is small; then the 1 bed may not be big enough to swing a cat.. Furthermore and this is important; where the car turns to go up the hill to park, that corner is very sharp and witnessed many cars nearly hitting the side of their vechicle against it.. Finally, we had placed a Do not disturb sign on our door on the Wednesday but came back from our trip to Glasgow to find that staff had emptied bins etc. We did in fact, leave the apartment as we found it, as one would find our own home, clean and fresh. Do think it's a good idea to provide guests with domestos or some kind of bleach for toilets etc (hygiene purposes) but apart from that, would recommend to others to stay - but would state that apartment is a little way out from the main streets  (97305983)

4.7 / 5 4.7 / 5 Anonymous on 20/02/2008 (Same sex couple)

location, staff, nice hotel, clean.

n/a

Overall: hotel is clean and staff is friendly, and helpful. location is great. had a 2 bedroom and size was more than adequate. they actually had all the necessities in the kitchen.  (97489256)

3.0 / 5 3.0 / 5 Anonymous on 12/02/2008 (Solo business traveller)

Accessabiltity to the city, general cleanliness

Confusing instructions on arrival. More of a personal approach would be appreciated. Poor tv reception some channels, eg BBC1, not working at all.

 (97459314)

4.4 / 5 4.4 / 5 Anonymous on 08/02/2008 (Group of adult friends)

 (97881011)

4.9 / 5 4.9 / 5 Anonymous on 06/02/2008 (Group of adult friends)

 (97051354)

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