| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
4.6 / 5
John [Bracon Ash, GB]
on 08/12/2009
(Solo business traveller)
Wonderful location I would have liked to have seen it in daylight the grounds appear to be stunning. Staff very friendly and excellent service levels. Breakfast was superb, if you like traditional or more healthy choices, it was there for everyone. Great value as it was included within the room rate.
Only downside was the pricing of the Restaurants meals but I had picked this up from other visitors. I didn’t want to venture elsewhere so I stuck to a bar meal which was reasonably priced, not cheap but just about acceptable.
Overall: I will definitely stay here again if need be, the staff were very friendly, excellent breakfast. I am even thinking of coming to stay here with the wife as she would love it. (108494157)
4.9 / 5
Alan [Emsworth, GB]
on 13/11/2009
(Solo business traveller)
(108165825)
4.6 / 5
Anonymous
on 12/11/2009
(Solo business traveller)
Character of hotel
My bedside lamp wasn't plugged in...not a big fault but it meant that I had to call maintenance as I didn't know why it wasn't working.
Overall: Good size room and very good value. An hotel experience rather than somewhere to sleep. (108936749)
4.9 / 5
Lesley [Harrow, GB]
on 13/08/2009
(Mature couple)
The setting is fabulous and inside more so. We looked around the gardens and found them to be beautiful.
Lovely corner bath in the bedroom. Lovely food, beautifully presented. Very professional staff.
Your room:
Although the lighting added to the ambience, it was a little too dim to be able to see much in the room.
We asked at reception for a remote control for the TV, but did not receive one.
My husband was most upset that his copy of the "Sun" didn't arrive!
Overall: A lovely start to our holiday. (108212090)
4.6 / 5
sue [redditch, GB]
on 13/08/2009
(Mature couple)
Beautiful surroundings, excellent room.
Poor breakfast- some items not on buffet, toast not offered, had to stop a member of staff then only received one slice of toast
Overall: overall good (108402581)
4.4 / 5
Anonymous
on 04/06/2009
(Mature couple)
Beautiful settings. Lovely building. Excellent restaurant. Mostly excellent staff.
Very poor signage on approach to hotel (the sign on external road junction was overgrown). Poor car park, potholed and dusty. Receptionist did not explain that we would need an exit code for the car park, even though we were there for more than one night.
Overall: Mostly very satisfied. (107632737)
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