| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.1 / 5
Anonymous
on 19/10/2009
(Solo business traveller)
The girl that served breakfast was well above the standard that I typically see in UK hotels similar to PREMIER
(108442471)
4.9 / 5
Anonymous
on 10/10/2009
(Mature couple)
Excellent service by front desk staff: efficient and friendly. Room was very well maintained throughout our stay.
Overall: We were very well pleased and highly recommend this hotel. (108255315)
3.7 / 5
Anonymous
on 28/09/2009
(Solo business traveller)
Staff were friedly, room was comfortable.
It took an hour + to get a replacement remote control, meaning I was unable to turn the volume down or tune into the program I wished to watched therefore I missed it which I was not happy about. Also the website asked if a smoking room was required, which I requested only to find the entire hotel was smoke free, it would have been nice to have been advised of this before my visit.
Overall: Average (108340504)
4.6 / 5
ANN [NOTTINGHAM, GB]
on 15/09/2009
(Mature couple)
Overall: We both found our stay very comfortable and pleasant. All the staff were very polite and extremely helpful. The breakfasts were very well cooked and nicely presented.waitress service excellent. We would certainly stay at the hotel again and would certainly recommend it to our friends. (108854173)
4.7 / 5
Anonymous
on 08/09/2009
(Solo leisure traveller)
Friendly, efficient and helpful staff; smart and comfortable room
the over wash basin light did not work
Overall: Very satisfactory - pleasant staff make all the difference. (108862033)
5.0 / 5
Roy [Bridgwater, GB]
on 25/08/2009
(Mature couple)
Excellent service, politeness of staff.
Overall: Excellent, would thoroughly recommend (108436378)
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