Nunsmere Hall Hotel, Oakmere
Tarporley Road, Oakmere, CW8 2ESGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment | 4.5 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.6 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.8 / 5 |
| Guest Rating | 4.5 / 5 |
How to book this hotel or view prices
Guest Reviews
1.6 / 5
Anonymous
on 03/11/2009
(Mature couple)
Food; location
We paid a very high price for executive suite. Shower had no controls and set to cold. Shower over bath not working. Staff not apologetic; took a lot of effort to get reduction in bill. Rooms are "turned down" for the night without asking. If staff are entering the room they need to tell the quests so that valuables can be hidden. Restaurant staff slow. Check out and paying bill a farce. Hotel system couldn't cope with queue of people wanting to pay. Computers kept hanging up. Some had to wait 30 mins to pay and get receipt (if provided at all).
Overall: Over priced; front staff (during our stay) not very customer friendly. (107294523)
3.4 / 5
Alison [Stoke on Trent, GB]
on 11/08/2009
(Young couple)
The hotel grounds were very attractive & the hotel was very pretty inside and our room was well decorated and had some nice features. The lady who checked us in & out was polite & friendly.
we felt we had gatecrashed a wedding that was taking place, and advised we would not be able to use main dining room due to the private function and put in a smaller room. we were advised that we would have to book for dinner to avoid disappointment later! We ordered 2 glasses of wine in the bar which in comparison matched the price of purchasing our own small wine company!
Overall: Beautiful hotel, but not for a leisure overnight stay. Great for that special occasion. (108545604)
4.9 / 5
Anonymous
on 13/10/2008
(Mature couple)
Easy relaxed atmosphere
Excellent food except for fried eggs at breakfast.
Room cold when we arrived between 5 and 6. Phoned Reception and told there had been a problem with the heating but would be on soon. Fried eggs had been sitting around for some time and fresh ones were a bit undercooked.
Overall: Very good. (107183612)
4.7 / 5
chris [Stoke on Trent, GB]
on 07/11/2007
(Mature couple)
(97588524)
4.7 / 5
adele [cheadle,cheshire, GB]
on 19/06/2007
(Young couple)
everything
nothing
(99484174)
4.9 / 5
Patrick [Dublin 22, IE]
on 30/05/2007
(Mature couple)
From the moment we stepped inside the door we got a feeling of welcome.
Overall: We had an excellent stay in Nunsmere Hall. The whole experience was wonderful. The quality of the food at dinner was superb and the service in the restaurant was very good. Breakfast was excellent, cooked to order. One small negatgive, I personally did not like the breakfast bacon! (99436647)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.