| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
Nice,clean modern hotel,in a not built up position, I was suprised how quiet it was considering that it is next to the airport.I could even see the coast from my room.
Overall: Would definately stay again. (108754658)
(108191750)
The room and staff were very good
the television was poor
Overall: Enjoyable (108560461)
Staff excellent - friendly and helpful. Design of hotel superb and rooms well equipped and clean
Only bad points - 1) we found it very difficult to flush the toilet in our bedroom - the buttons were very stiff and 2) although the design of the door which serves both the toilet and bedroom was ingenious my wife trapped her fingers when opening the door from inside the bathroom - think this is very easily done.
Overall: Excellent - will definitely use again when visiting friends in Barry. (108996958)
Staff were so friendly and helpful - breakfast available at 4am before our flight, and driver ran us to airport just when we needed to go.
Overall: Very good value for money, comfortable, just what we needed (108953946)
Everything was excellent we have stayed in some 3 and 4 star hotels that have not provided the standard we received at this hotel Great helpful staff and breakfast enough of a good choice for continental and plenty of it thank you
Not applicable, couldnt open windows but has air conditioning sothis helped
Overall: I would definately stay there again very clean and welcoming plenty of parking bright fresh and lovely (108946924)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.