| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.7 / 5 |
| Overall experience |  3.5 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.7 / 5 |
4.7 / 5
Anonymous
on 13/03/2008
(Mature couple)
(97158154)
4.7 / 5
Rachel [Bradford, GB]
on 12/03/2008
(Same sex couple)
High quality accommodation, beautiful surroundings, close to Chester, friendly staff, quite, nice character to buiding (not a bland, souless commercial hotel)
Poor signage in the hotel i.e way to the pool/gym, which way room numbers go
Overall: Beautiful hotel with real character, gardens, pool and gym. Staff were friendly, helpful and courteous. Ideal place to stay for visit to Chester. Whilst the hotel building is old and has many character features, the bedrooms are fresh, modern and clean. (97691538)
3.9 / 5
Patricia [Selby, GB]
on 18/02/2008
(Mature couple)
It was a relaxed, friendly, away from it all location
The room was lovely but there wasnt a view which was disappointing
Overall: We attended this Hotel for Valentines Night, the meal was wonderful and the restaurant relaxed. The restaurant staff were fantastic and we I would book again for a special occasion. (97417449)
5.0 / 5
Lee [Wigan, GB]
on 13/02/2008
(Young couple)
Beautiful and elegant decor. Remarkable servise and beautifuly located
The vegetarian menu was very sparse.
(97705217)
4.1 / 5
Anonymous
on 31/10/2007
(Family with older children)
Overall: Execellent Value for money Good comfortable accomodation (97044480)
4.6 / 5
raymond [solihull, GB]
on 25/10/2007
(Mature couple)
very friendly 'nice well equpped room and pleseant experienced staff, and good food well cooked
nothing i would like to go there again if ther was any weekend offers but when we asked at reception they didnt seem 2 have those??
(97416861)
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