| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff |  4.7 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.5 / 5 |
4.0 / 5
Anonymous
on 26/11/2009
(Mature couple)
(108578931)
4.1 / 5
Anonymous
on 16/11/2009
(Solo business traveller)
Staff very friendly and attentive, room very comfortable, modern and well equipped
Overall: I have stayed there often over the past 3 years and there has been no drop off in standards. (108530394)
4.6 / 5
Eddie [Norwich, GB]
on 03/11/2009
(Mature couple)
THE MEALS WERE VERY GOOD AND THE STAFF COULDN'T DO ENOUGH FOR US WE COULD NOT FAULT THIS HOTEL.
(108469911)
4.9 / 5
david [lincoln, GB]
on 28/10/2009
(Mature couple)
compared with some hotels the Crown rates as excellent, both in its overall standard, cleanliness and the service provided by its manager and staff.
very minor point the tv was difficult to use
Overall: excellent and enjoyable (108153512)
4.7 / 5
Anonymous
on 27/10/2009
(Group of work colleagues)
Good service; excellent food; very clean & comfortable rooms; friendly & attentive staff.
Overall: This was our second visit to The Crown. Excellent accommodation in pleasant surroundings coupled with good service resulting in very relaxing stay. (108755039)
5.0 / 5
Andrew [Newport, GB]
on 26/10/2009
(Young couple)
Excellent stay in an efficiently run Hotel
Room was really hot to start with, but fine later
(108882352)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.