| Check-in process | 3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.1 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.4 / 5 |
Pleasant staff, comfortable beds.
Although bedroom warm many areas very cold.Being December weather very cold, for
evening meal we were seated in raised area next to bar,no heating at all visable
so by the end of our meal we were extremely cold!
Overall: Pleasant stay for our purpose of attending the Thursford show,probably would be be better in summer with more happening to bring hotel to life. (107377988)
Excellent value for money in hotel restaurant, attentive cheerful staff
Overall: A good introduction to Norfolk (108882778)
Breakfast was excellent.
Overall: The hotel was clean and comfortable, in a nice setting. Staff were pleasant and helpfull (107700926)
(108647553)
Water leak during night in bathroom from room above
(108818817)
Friendly and helpful staff
(107365129)
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