| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff |  4.6 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
2.4 / 5
Anonymous
on 05/10/2009
(Mature couple)
Clean
The room claimed to be furnished to the standard of a three star hotel, but was more like a student flat.
The food was presented as if we were to be treated to a "fine dining" experience, but the ingredients were of variable standards – sculpted rose-shaped butter pats, but served with factory-made soft bread rolls that tasted of lighter-fluid. A 12oz rib-eye steak, of which at least 3oz were inedible, served with an over-fancy salad that included kiwi and grapes. All of this was accompanied by interminable and unwelcome piped musak. I think that exemplifies the problems of proportianality that beset this place.
Overall: A general lack of attention where it should matter and unjustifiable, and undeliverable pretensions of grandeur to what is essentially a small, basic hotel. (108412120)
4.4 / 5
David [Bury St Edmunds, GB]
on 16/07/2009
(Solo business traveller)
Friendly, quiet and comfortable.
Overall: Enjoyable after a long working day to relax in such pleasant surroundings and be treated as a valued guest. (108320592)
4.4 / 5
Anonymous
on 08/07/2009
(Solo leisure traveller)
(107468703)
5.0 / 5
Anonymous
on 01/07/2009
(Group of work colleagues)
Overall: Excellent facilities with very helpful staff (107572854)
4.7 / 5
Anonymous
on 23/06/2009
(Family with older children)
(107440621)
4.6 / 5
Martin [Penzance, GB]
on 11/05/2009
(Group of work colleagues)
Nice rooms and food.
Overall: Very nice peaceful location (107354352)
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