4.3 / 5
Anonymous
on 07/11/2009
(Mature couple)
A very nice hotel
Would have appreciated knowing that so many stairs and hills were involved!
Overall: A good experience
(108360142)
3.3 / 5
Anonymous
on 03/11/2009
(Mature couple)
Had parking if very steep
Bad check in....offhand staff member
(108428172)
3.7 / 5
Anonymous
on 13/10/2009
(Mature couple)
(108479387)
3.6 / 5
robert [bolton, GB]
on 07/10/2009
(Mature couple)
excellent response when we had to complain about a smell in the room.The room was changed with no fuss from the management team.
The restraunt food and service, was extremeley good for dinner and breakfast
Not being shown to room
Smell in bathrooms (re cycled water maybe?)
Overall: After a dissapointing start with the room, we went on to have a really nice weekend. Blockley is a typical Cotswold village, well situated for some of the best Cotswold villages and towns, Broadway, slaughters Chippings etc.
Had we been shown to our room on arrival, we could have refused right away, and had we been shown to our replacement room,we wouldnt have had to go back to reception to tell them about the beds that were stord there, still all little problems were quickly resolved by the cheerful and friendly management team
(108541216)
3.6 / 5
Ralph [Solihull, GB]
on 06/10/2009
(Mature couple)
We were greeted by a big fire in the lobby, which was wonderful.
My main compliant would be the restaurant. While the food was pleasent, I do not think a single course was worth the price of £19 each. We went for a £22 bottle of Sexy wine, which was expensive but fantastic. I found our waiter to be only half friendly and really gave the impression he did not want to be there. There was no vegetarian choice apart from one dish. For the breakfast the idea of no meat English breakfast was simply to take out the meat! To be fair to the reception staff they said they would change this, which seemed genuine.
Overall: The hotel is situated in a lovely location, in a beautiful village. The pub/hotel was well looked after and had friendly reception staff. The heating in the room for some reason was not working. The receptionist was surprised about this, but checked our room while we were out for our evening meal and put a portable heater in our room. Not sure why it was not working, but that was a sufficent response.
(108910024)
4.0 / 5
Anonymous
on 05/10/2009
(Solo business traveller)
Room was handy for my purposes that night.
Bill on departure was £10 more that the agreed amount on line. I didn't have time to dispute this at the time.
Overall: Overall I was satisfied
(108659832)
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