The Black Horse Inn, Maidstone
Pilgrims Way, Thurnham, Maidstone, ME14 3LDGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.4 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.4 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel |  4.7 / 5 |
| Guest Rating | 4.5 / 5 |
How to book this hotel or view prices
Guest Reviews
4.7 / 5
Nigel [Bristol, GB]
on 24/11/2009
(Mature couple)
(108896404)
4.6 / 5
Janine [Lymington, GB]
on 10/11/2009
(Solo leisure traveller)
nice airy rooms which were clean and tidy
Individual rooms with seperate access
good parking facilities
Dog friendly
Finding the reception office in the dark was a little difficult
Finding the individual room would have been easier if there had been an easy to read location map on the reception door/window
Overall: I stayed only briefly as I arrived late and left early but the staff were very accommodating with regards an early breakfast on a Sunday morning and I was very pleased with the whole experience (108209845)
4.0 / 5
Anonymous
on 10/11/2009
(Mature couple)
Food and staff very good.
Room was cold particularly the bathroom which had no means of heating.
Overall: Good food, friendly and helpful staff, food a bit on the pricey side, room OK but bathroom cold. (108986439)
4.7 / 5
MICHAEL [FELIXSTOWE, GB]
on 09/11/2009
(Mature couple)
Accommodation, food and location superb.
Overall: Layout of hotel cabins and grounds beautifully and sympathetically landscaped. We found the menu to be be very extensive and the quality of the food superb. Highly recommended and would would look forward to staying there again. (108129845)
4.9 / 5
Michael [Mitcham, GB]
on 28/09/2009
(Solo business traveller)
Overall: Fantastic food served here, both Dinner and Breakfast. Accomodation is good too, I like how the accomodation is in chalet type rooms. Staff very friendly and attentive, will stay here again when next in the area. (108293775)
4.3 / 5
Anonymous
on 14/08/2009
(Mature couple)
room well decorated and clean
took along time for hot water to heat up at night for washing face and bath
Overall: happy with accomadation and would stay again. happy to tell friends and family about the place (108346154)
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