Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.
Room service was speedy and efficient. And expensive. Hotel is grand, beautiful and a slice of a bygone era.
Walls are paper thin. Got woken up twice in 3 days by the person in the next room throwing up at 7.45am on the first morning and 8.05am on the third morning. Using Yale locks on room doors is ridiculous, as the only way to close them without turning the lock with the key is to slam them. I got woken up by slamming doors every day too. Main bar was closed by midnight on the Saturday night (when we returned and fancied a late drink) and by 22.30 on the Sunday night, also when we returned to the hotel. I've never experienced that before anywhere..gif){kind=small}