| Check-in process | 3.6 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 4.0 / 5 |
spacious,good connection for public transport,super powerful shower,tea+ coffee and sugar provided,quiet location,free internet access at reception.Staff were polite when asked to fix and provide items
Curtains hanging off rail, blocked dishwasher that was stinking , no wine glasses,no tea towel for drying dishes, dirty marked carpet,dirty metal dish rack,taps difficult to turn on and off due to bad planning,
Overall: expected more cleanliness for the money we paid (108864187)
Overall: nice area, good restaurants around, I missed a coffee machine in the apartment (107736020)
Great views, good location, wonderful shower
Some fittings a little worn
Overall: A modern, clean apartment with great views of the sea, Britannia & Edinburgh castle (though this will vary from apartment to apartment) Some fittings were a little worn (the dinner table had scratches, the lino on the kitchen floor was bubbling) However, the beds were comfortable & the mattresses clean/new. The shower was also great & the apartment was quieter than many places I've stayed with minimal road noise. Everything worked & overall a good apartment (but too many little things wrong to be excellent) Location was good. A Brewers Fayre pub is 300-400 metres away, venture another 100-200 metres & there's a Loch Fyne, Italian & a very good pub called the Peacock Inn (plus an Asda superstore) Approx half a mile away (next to the Britannia) is a modern shopping centre, with M&S, cinema & numerous restaurants (some overlooking the sea) Bus stop is only 100-200 metres away to get into Leith takes 5mins, Edinburgh city centre 15-25 mins (with buses every 10 mins) I would definitely stay here again. (107633887)
Spacious but a bit run down
Hole in door & burst sofa
Overall: ok (108116350)
Clean, plenty of hot water, quiet, good bus route into city
Lack of kitchen equipment, no over gloves, tea towel (didn't use dishwasher),table very wobbly, several bulbs needed replacing. Also lack of mirror in bedrooms. No lock on family bathroom door. Tea and coffee provided but no UHT milk which would have been nice when arriving late at night.
Overall: Good value for money although a few little extras as above would have been nice. (107553774)
The location is good and the idea of the apartments is very good.
Where to begin?
The front door of the building was difficult to open, requiring considerable force. The result was that people were leaving it open, compromising security.
More seriously, there was no proper fire procedure, which was problematic as the fire alarm went off in the early hours of the morning of 29/7. The fire escape door was subsequently left wedged open, which I believe is an illegal practice.
Overall: I have lodged a complaint and am expecting a substantial discount. (107115698)
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