| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating |  4.0 / 5 |
4.7 / 5
Anonymous
on 27/07/2009
(Solo leisure traveller)
Asked for quiet room and every effort was made to give me one. Very nice touches such as complementary water, earplugs etc. Beautiful location and convenient parking. Only wish I had discovered the room fan before leaving!
Will definately return.
Overall: Great, and next time will try Restaurant. (108196978)
3.1 / 5
Andrew [Tunbridge Wells, GB]
on 01/02/2009
(Solo business traveller)
The food and service was very good.
The room was slightly cramped, I had a very early start and found the shower not working.
Overall: I have stayed at this Hotel before and this id the first occasion I have had to to find fault. (107406345)
3.3 / 5
Anonymous
on 06/01/2009
(Family with young children)
(107335267)
2.7 / 5
Martin [St Ives, GB]
on 03/01/2009
(Mature couple)
(107978269)
4.0 / 5
Andrew [Tunbridge Wells, GB]
on 04/12/2008
(Solo business traveller)
(107881256)
1.4 / 5
Anonymous
on 28/10/2008
(Same sex couple)
room located over hotel bar smoking area and noise was unacceptable. unsatisfactory efforts by staff to solve the problem - they recommended ear plugs!
Overall: Unpleasant (107451647)
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