| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
4.7 / 5
susan [oldham, GB]
on 20/11/2009
(Group of work colleagues)
LOVELY NIGHT WILL DEFINATELY RECOMMEND TO FRIENDS
Overall: VERY GOOD (108942442)
4.6 / 5
linda [knutsford, GB]
on 01/11/2009
(Same sex couple)
Friendly staff, nice and comfortable room and excellent food, plenty of choice
Overall: Enjoyed our stay, with good weather for the time of year. very few rules, only health and safety. (108484518)
4.3 / 5
Anonymous
on 07/08/2009
(Group of adult friends)
The staff are very helpful and friendly.
The family room had space and proper beds for every one.
The decor in the older part is a little dark due to the choice in colour even though it is modern
Overall: We returned relaxed, we even stayed an extra night (108248918)
3.9 / 5
Anonymous
on 03/08/2009
(Mature couple)
Room was very good
Dinner was very average - the carvery food had been kept on the hotplates for too long and was very dried up.
Breakfast - we wanted breakfast at 7.15 a.m. when the restaurant opened, as did several other guests (we were all due to visit the Ladies Open Golf)but the staff were not ready for us - half the food was not out, no serving spoons were available and not many breakfast places were laid up.
Overall: Good valud for money but would prefer to pay a bit more and have a better quality evening meal. (108664606)
3.4 / 5
Anonymous
on 22/07/2009
(Mature couple)
Restaurant service poor
1st night dinner orderd wine after 10mins was told ot was not available
1st 2nd breakfast had to search for a waiter to order coffee
2nd night dinner wine delivered to table at the same time as main course
3rd night dinner cold
Overall: All in all not the best we have stayed in although the prices say that it should be up there somewhere near the top (108535404)
2.6 / 5
Anonymous
on 04/11/2008
(Family with older children)
The food was quite good although not much choice for main meal, therfore one had to pay a suplement for a steak 8.50 ponds for fillet & 6.50 for sirloin, but very good.
Hotel & room too hot & could not turn the temperature down !! 27 degrees, odd smell also. when we put the air con on it made a right rackett could not sleep with it on. Shower & bath useless.
Overall: Would recomend it but to only stay in one of the 2 suites available. Got upgraded when I complained. Staff friendly & helpful but expensive for what you got. (107715623)
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