| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 3.9 / 5 |
| Overall experience |  4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.7 / 5
ian [stockport, GB]
on 03/08/2009
(Mature couple)
Evening meal excellent both food and service.
I like a shower
Overall: Excellent value and very comfortable. Good meal and breakfast. (107827692)
3.4 / 5
Anonymous
on 24/07/2009
(Solo business traveller)
Lovely building with friendly staff.
Decoration in the room very tired. Television to low to view from bed. No separate shower.
Overall: Adequate for an overnight stay. (108593027)
5.0 / 5
David [Buckhurst hill, GB]
on 16/07/2009
(Solo business traveller)
Excellent staff and excellent food in the restaurant
(108878312)
4.0 / 5
Anonymous
on 13/07/2009
(Mature couple)
Good staff, good service
Window in room 15 needs attention and eventual replacement
Bath water ran slowly
Breakfast arrangements could be improved by laying out on large table in restaurant, not in small dark alcove
Overall: Good (108394650)
4.4 / 5
Stewart [HERTFORD, GB]
on 02/06/2009
(Mature couple)
Excellent position in Norwich. Welcoming staff. Well organised and polite. Excellent dinner.
Room a bit small especially bathroom - just adequate. Became very hot that night but managed to find a fan in wardrobe which cooled us down. Couldn't open window in bedroom. Perhaps the fan should be more obvious? Perhaps breakfast could be included?
Overall: A good hotel perhaps a little staid in its decoration of bedrooms. However homely and comfortable. I have been told to ask for a bigger room next time by one of the regulars! A pretty dining room and a well stocked pond in the garden for a tranquil stay. (107388368)
4.6 / 5
Anonymous
on 27/02/2009
(Solo business traveller)
Polite and cheerful staff. Old fashioned, personal service and a warm welcome. Food in restaurant very good.
Overall: Very pleasant (107934531)
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