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4 star

Lichfield House, Brighton

30 Waterloo Street, Brighton, BN3 1AN
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.3 / 5 3.3 / 5
Working order of facilities / equipment 3.2 / 5 3.2 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 3.8 / 5 3.8 / 5
Your room 3.4 / 5 3.4 / 5
Overall experience 3.3 / 5 3.3 / 5
Order and cleanliness of the hotel 3.7 / 5 3.7 / 5
Guest Rating 3.4 / 5 3.4 / 5

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Night(s) Room(s)

Guest Reviews

2.7 / 5 2.7 / 5 Robert [Tewkesbury, GB] on 08/07/2009 (Young couple)

room was clean and breakfast staff were polite

strange that checked in over intercom and didn't see any staff until breakfast next day. Checking in procedure was not explained over intercom and therefore we were left loitering in the corridor expecting to see a member of staff.

Overall: pleasant  (107149690)

2.7 / 5 2.7 / 5 Corne [Hitchin, GB] on 17/06/2009 (Young couple)

The bathtub was the best feature in the room; breakfast was good; location was good; staff was very friendly.

The bed was VERY squeecky; the bedding needs replacing; the arificial flowers was poor taste; the courtyard neede a good clean; the lights in the room, bathroom and staircase did not work for the second half of the weekend and we had to struggle in the dark and use the single bedside lamp to light the whole room and dragg it in into the bathroom to get some light in there; it was very noisy staying right below the kitchin once breakfast was served from 7:30 onwards so no lying in; TV reception was bad (allthough we did not use it much); there was a champagne cork and some litter under the bed.

Overall: The place has so much potential and we would not mind staying there again due to the reasonable price and location, BUT they would have to pay attention to the bad points mentioned above to keep customers returning.  (107388574)

4.9 / 5 4.9 / 5 Jonathan [Reigate, GB] on 30/11/2008 (Solo business traveller)

A delightful Regency building beautifully restored and tastefully furnished. The staff were friendly and helpful. Breakfasts were delicious.

The checking-in process was odd; I was told (in advance) the combination number of the door-buzzer, so that I could let myself in at any time. The first time I saw any staff was at breakfast the morning after I arrived. That was fine, since the hotel is in an area full of restaurants and night-life, and my room had been immaculately prepared.

Overall: A lovely hotel, which I would certainly want to stay in again.  (107939824)

3.6 / 5 3.6 / 5 Anonymous on 03/09/2008 (Mature couple)

Fairly Central and near bus routes Also only 100 yards to the seafront Good breakfast.

Shower/Toilet extract fan inoperative Didnt seem to be a resident owner/manager on site Would like to have seen two chairs in the bedroom. (only one chair) Dining room too small to take all of the guests at one time and guests were going away and coming back later.

Overall: Had an enjoyable break in Brighton and overall room was adequate for our needs.  (107154461)

2.4 / 5 2.4 / 5 William [Tavistock, GB] on 01/08/2008 (Mature couple)

Food was excellent. Gluten and wheat free diet requested and well catered for.

Room was not modern. Egyptian towels might have been luxury once. Bathroom not fitted out well-nowhere to put anything, no towel rail and very small sink. Curtains in room needed rehanging

Overall: Food and service excellent but room much to be desired  (108061335)

4.7 / 5 4.7 / 5 Tony [Torquay, GB] on 04/07/2008 (Solo business traveller)

The management went out of their way to make my stay as enjoyable as they possibly could. Very polite, helpful & always available. EXAMPLE... Breakfast usually kicks off at 08:00Hrs. But they very kindly served my breakfast at 07:30Hrs for me so I could get to my seminar venue on time each morning. Even on Sunday! How cool is that? Oh! The breakfast itself is great too! Plenty of choice & plenty of it served up.

I had a problem controlling the water temperature in my shower. It was either way too hot or way too cold. The nights were warm during my stay, so as there was no air conditioning, I slept in a very comfortable bed with the window wide open. Brighton has 24 hour seagulls. I could hear them as I went to sleep & they were the first thing I heard when I woke up. My own home is on the south coast further down the S.W. Peninsular, so it did not bother me. But it might be problem to some.

Overall: I have absolutly no complaints to offer about my long weekend stay at this hotel. I would recomend it to anyone & I would return again for another stay.  (97287820)

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