| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.2 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.2 / 5 |
4.1 / 5
Alan [Woolhampton, GB]
on 10/12/2009
(Mature couple)
Good central location in Glasgow for shopping, bars and restaurants.
Good view from upper floors over the city.
Friendly helpful staff.
Clean, comfortable room
No car park.
Overall: We had a one night stay, attempted to check in quite early and was told that our room was not ready (as we suspected). However, staff offered to tot ake our luggage and look after it to allow us to go shopping in the town centre. On our return, much later, we were pleasantly surprised to be given an upgrade to a suite. Room was very nice with plenty of room for the two of us and a complimentary bottle of wine. (108597778)
3.0 / 5
Anonymous
on 04/11/2009
(Solo business traveller)
wall paper and style of reception good, when i bought a poppy the girl at the front desk offered a sticker type one which was thoughtful and nice
no umbrellas - it rained- asked to print out document urgently - could not do it for 5 hours - would have to wait till 3 pm asked in the morning before event, print out would have arrived after event had taken place ( reason computer was banking) no mini bar in room, could not find booking on arrival at check in so had to hang around in the lobby , food availble after 10 pm is only sandwichs and they are not tasty,
Overall: ok nothing special, (108183247)
4.0 / 5
Anonymous
on 20/10/2009
(Young couple)
Hotel was centrally located, so very easy access to shops and restaurants.
Paid extra for an executive room which was of a good size.
Breakfast was ok, bit cold, but edible.
Although we paid extra and the standard room was of a good size, the bed was far too short so pretty uncomfortable
Overall: Good location. (108199561)
5.0 / 5
DAWN [WHITBURN, GB]
on 22/09/2009
(Group of work colleagues)
The decor in the hotel was fab, the space for 3 women was fab,
Complimentary toiletries only set for 2 guests, room booked for 3 but slept 4.
Overall: Brilliant time. (108825300)
5.0 / 5
Wendy [Bury St Edmunds, GB]
on 29/04/2009
(Group of adult friends)
(107855436)
3.9 / 5
Anonymous
on 27/03/2009
(Solo business traveller)
(107835029)
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