| Check-in process |  3.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.9 / 5 |
5.0 / 5
valerie [hillsborough, GB]
on 13/10/2009
(Mature couple)
(108444999)
3.4 / 5
Anonymous
on 26/07/2009
(Group of adult friends)
poor cleanliness in the lounge area (food on the chairs, tables left uncleaned, glasses left on tables.
(107823404)
4.0 / 5
Anonymous
on 10/06/2009
(Young couple)
(107416610)
3.6 / 5
Anonymous
on 03/06/2009
(Group of work colleagues)
The rooms were nice and the location was good.
We were left waiting for a long time before getting our main meal and again for dessert. We had to ask three times for butter and it was delivered when the meal was almost finished. Some of the main portions were very small.
Overall: I was happy with the accomodation but I was very unhappy with the service of the meal. (107797262)
4.3 / 5
Anonymous
on 01/05/2009
(Group of work colleagues)
leisure facilities
restaurant at dinner was very poor.walked out as the food was so bad.
Overall: very central and good service. (107857173)
2.1 / 5
samuel [newtownards, GB]
on 12/03/2009
(Solo business traveller)
bed as hard as the road ended up with sore back
(107384044)
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