| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.7 / 5 |
2.6 / 5
Anonymous
on 01/12/2009
(Solo business traveller)
Staff very friendly and helpful. They went out there way to give me details of local bus services etc
I was moved to the York Place Hotel - Hotel was too hot. I got very little sleep. The double room was two single beds placed together. Cooked breakfast, very cheap sausages, bacon. There was a lot of street noise.
Overall: Staff were very pleasant. Hotel was very dated, facilities poor. Breakfast unpleasant, very cheap sausages, bacon and tinned mushrooms! I got very little sleep, I could not adjust the temperature of the room. (108639942)
3.7 / 5
Anonymous
on 08/09/2009
(Solo leisure traveller)
Friendly reception, nice common areas.
Uneven quality of staff. Obnoxious night staff - should have a separate room.
Matress topper needed.
Overall: Hotel is too small to be professional, too big to be familial. (108439721)
2.0 / 5
Anonymous
on 12/08/2009
(Group of work colleagues)
(107636765)
4.4 / 5
Anonymous
on 12/06/2009
(Group of adult friends)
(107485507)
5.0 / 5
KAREN [BRIDGNORTH, GB]
on 26/05/2009
(Family with older children)
Excellent, considerate, pleasant staff. Cot in our room as requested and high high provided for breakfast.
Overall: All round a lovely stay. We'd definitely stop there again. (107203453)
4.4 / 5
Anonymous
on 30/03/2009
(Mature couple)
Good location, attentive staff, clean rooms
Apparently the wall was not that sound-proof, and I can hear ppl's footsteps from upstairs
Overall: Overall it was a very pleasant experience, the staff were very helpful and the room was in a satisfactory condition, I would definitely recommed this hotel. (107795556)
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