| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.0 / 5 |
Excellent restuarant - both the evening meal and breakfast were very good. Recently refurbished bathroom. Staff very helpful
Bedroom rather small and very ordinary. Hotel felt cramped and in need of freshening up. Parking is also a problem and hotel is located back from the front and on a busy one way system
Overall: Satisfactory (108309346)
Excellent breakfast, friendly staff, clean hotel.
Slightly old fashioned decor, not enough parking spaces.
Overall: Overall, a good hotel but pricey for the type of accomodation. (108524010)
room was clean, breakfast good selection
room very small for a double at this price. Only one chair provided. Balcony small but adequate unfortunately had not been cleaned and many cigarette butts were evident, also weeds growing from wall. Noise containment between rooms was poor. Only ventilation into room was through french window not very practical as proximity to local night club made keeping it open a very noisy affair.
Overall: a good stay for 1 night, I would not have liked to stay longer. The staff were very friendly on arrival, car parking was good. The overall appearance was nice and the premises was clean. Good access to Saundersfoot. (108381743)
Staff, service, room and cleanliness
car parking and noise from other rooms
Overall: very good (107361700)
Food in the restaurant very good with prompt service and friendly staff.
Would have preferred nets over windows in bedroom as this overlooked the street.
Overall: We were made to feel welcome by staff and customers in the bar area. (107498712)
(107306620)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.