Les Hameaux Des Lacs, Monclar de Quercy
Base de Loisirs des Lacs, Monclar de Quercy, 82230Guest Reviews
Summary of Guest Ratings
| Check-in process |  1.0 / 5 |
|---|---|
| Working order of facilities / equipment |  2.0 / 5 |
| Overall value for money | 2.0 / 5 |
| Performance of staff | 1.0 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 1.0 / 5 |
| Order and cleanliness of the hotel |  5.0 / 5 |
| Guest Rating |  2.3 / 5 |
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Guest Reviews
2.3 / 5
Anonymous
on 20/02/2009
(Family with older children)
The facilities were completely new.
When we arrived it took over 4 hours for the chalet to warm up. We were completely frozen during this time. With small children this was a very bad start to our stay. Also the reception was extremely borderline. It was advertised as being next to a lake, however for walks in the country side it had no appeal. There was a an water attraction park being constructed so the setting was very industrial.
Overall: I think the negative points vastly outweighed the positive points for this stay. The camp was completely new had looked like we were some of the first guests that they had had. Overall the stay was quite poor, mostly due the fact that we froze at the beginning because the staff hadn't thought to turn on the heating before we arrived. (107919204)
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