| Check-in process | 5.0 / 5 |
|---|---|
| Working order of facilities / equipment | 5.0 / 5 |
| Overall value for money | 5.0 / 5 |
| Performance of staff | 5.0 / 5 |
| Your room | 5.0 / 5 |
| Overall experience | 5.0 / 5 |
| Order and cleanliness of the hotel | 5.0 / 5 |
| Guest Rating | 5.0 / 5 |
Exceptionally helpful - spotlessly clean accomadation - excellent location - a real gem of a place to stay!! Stayed in two-bed apartment, had all facilites, microwave, toaster, oven etc.
Overall: 10 mins walk from Market Square and railway station/felt safe walking back even in the evening/staff couldn't be more helpful or friendly. Apartment was spotless and had all the facilities we needed, hot showers etc. Supermarket nearby - able to pick up the few bits and pieces we needed for the couple of nights we were there. Cannot recommend this place highly enough - its a real gem!! (107956759)
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